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CUSTOMER SERVICE:
WE WORK HARD TO PROVIDE EXCELLENT CUSTOMER SERVICE SATISFACTION. EACH PERSON IS OUR UTMOST PRIORITY. PLEASE FEEL FREE TO NOTIFY US WITH ANY CONCERNS OR ISSUES YOU MAY ENCOUNTER.
DISCLAIMER:
EACH CUSTOMER MUST VERIFY THAT HE OR SHE IS LEGALLY OVER THE AGE OF 18 AS THEY ARE HELD RESPONSIBLE FOR ANY PURCHASE AND/OR USE OF OUR KNIFE PRODUCTS. WE (THE SELLERS) ARE NOT ACCOUNTABLE OF ANY MISUSE OF THE ITEMS SOLD. ALSO, IT IS THE CUSTOMER’S DUTY TO BE AWARE OF THE IMPORT FEES AND CUSTOMS DUTIES.
SHIPPING AND HANDLING:
WE ONLY USE CANADA POST FOR DELIVERY IN CANADA AND FOR DELIVERY IN UNITED STATES WE USE USPS WHICH TAKES 4 TO 6 BUSINESS DAYS AFTER THE PAYMENT IS CLEAR. FOR WORLDWIDE SHIPPING WE USE DHL.
TIPS FOR DAMASCUS BLADES:
THE KNIFE BLADE SHOULD ALWAYS BE CLEAN AND TREATED WITH OIL AFTER USE. MATERIAL LIKE HORN,BONE AND STAG CAN HAVE CONSISTED IN COLOUR AND HAIR LINE CRACKS AND CAN NOT BE STRAIGHT AND IT COULD EVEN HAPPEN AFTERWARDS.
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